Worked With Kashaf and Rui Martin - As always world class service and care.
I recently purchased a new C Class from Mercedes Benz Durham and had the pleasure of dealing with Silvina and Rui. Silvina truly embodies Mercedes' slogan "The Best or Nothing." She provided a competitive price from the get go and worked with me over a couple of days to find a car that I was happy with. She consistently maintained open communication and made sure to reply to all of my inquiries in a timely manner. When it came to delivering my car, both Silvina and Rui truly went above and beyond to ensure I received my car on the promised date. If you are in the market for a Mercedes, go to Mercedes Benz Durham and speak to Silvina or Rui as they provide exceptional customer service and truly care about the customer experience.
We always have a great experience at MBD and are treated like family. Wouldn't go anywhere else. Have been customers for years and keep getting the best deals!
We had amazing friendly service and are very happy with our new suv! Silvina was awesome and highly recommend seeing her if you want a great deal and a great car! Thanks for making this experience fun and not stressful Silvina!
There is "Only" one place to buy a Mercedes Benz Vehicle in Ontario.And that place is MB Durham!Their Star Sales Girl, Silvina Pica, is one of the best sales professionals, I have ever encountered.Her professionalism, knowledge, honesty and integrity are second to none.That is why, my extended family and I have purchased and or leased, 9 MB cars and suvs from Silvina in the last 10 years.Sincerely,jordan
There is only "One" Place to by a Mercedes Benz! And it is Mercedes Benz Durham! With Sales Professionals like Silvina Pica, the reason becomes quite simple! She knows her stuff and is always, willing, able and eager to help a customer, no matter what the circumstances are. That is why, my extended family and I, have purchased 8 Mercedes Benz cars and SUVs from Silvina in the last 10 years! Sincerely, jordan
I will really appreciate if you could accept this review about the "excellence" in service provided to me by Silvina Pica when picking up my new GLA250. She was very knowledgeable about the product, assertive and very professional during the negotiations to purchase the vehicle mentioned above and how accurate she was in answering all the technical questions related to it. Thank you for a "Great service" once again.
My wife and I just purchased a Mercedes Benz at this location. The brand specialist David made everything go so smoothly and was so helpful throughout the whole process. The customer service is excellent and the staff are so friendly and knowledgeable about their cars and services. We will definitely recommend this dealership to any of our family and friends!