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Certified Pre-Owned Mercedes-Benz Vehicles
As a Mercedes-Benz customer, you can be rest assured that all mechanical and electrical components of our vehicles go through a stringent 150-point inspection. The vehicle is examined inside and out—and under followed by a demanding road test. If deficiencies are found at any time during the process, they are repaired, replaced or reconditioned using only genuine Mercedes-Benz parts. Tested by one of our fully trained technicians, a Mercedes-Benz Certified Pre-owned vehicle is only approved and qualifies for the Mercedes-Benz Star Certified Warranty if and when it meets mandatory inspection standards.
Mercedes-Benz Durham Reviews
Samson Lopez has been my service advisor for the past several years; and to be honest, my car is usually only in for yearly service. Recently, I had to have more significant work done, as my alternator pulley went. Samson was helpful from the start; he kept me informed of every step (diagnostic, quote of work, timing of work, work status) and even went above and beyond to accommodate my needs when they needed to keep my car for several days. I cannot speak highly enough of Samson, and how hard he works to represent the brand and the service department.Ray Ernst, the Shop Foreman is a fantastic brand ambassador. He knows his stuff, and I trust him implicitly with him my car. He takes the time to diagnose the issue with you, and is very quick at pinpointing the issue.Ray goes above any beyond to help and it shows. My loyalty to this dealership, service department and brand are largely in part due to the efforts of both Samson and Ray.
Best dealer to buy a Mercedes! Rick Hallam is amazing, definitely buying all my future cars from him, very knowledgeable and gives you the facts straight. Every dealership needs customer service like this!Edit August 2018:We recently traded in our car and not only has the experience been great it's even better this time around! They (Rick & Denise) provided us with amazing service and competitive pricing, and to top it off they dropped off and picked up our previous car, if that's not customer service I don't know what is. I wouldn't purchase a Mercedes anywhere else, corporately owned locations do not seem to "care" about our business. I give them 10/10!
Awesome Customer Service and Ease of Transaction..This is our second time buying a car and we leased another one too! Looking forward to see Kashif again. Great team effort!
Just purchased a GLC 300 at this location. Our sales representative was Kasif, he was helpful, fair and went out of his way to ensure we were happy and our transaction was simple and quick. Will be recommending him and this dealership to others.
Once more we have had an outstanding service from Christ Meertins!!! Always an amazing experience from beginning to end. Thank you Chris for all your help & exceptional service!
Welcome to
Mercedes-Benz Durham
Welcome to Mercedes-Benz Durham! We are proud to be your Mercedes-Benz, AMG, smart and Van dealer for the Whitby and Durham area. Mercedes-Benz Durham offers the full line up of the new 2018 Mercedes-Benz and smart vehicles including the Sprinter and Metris Vans. In addition, we offer a simply unbeatable selection of quality Certified Pre-Owned Mercedes-Benz and smart vehicles reconditioned by factory-trained technicians and backed by a Mercedes-Benz Star Certified Warranty. If you accept no substitute for the best, then the customer service we offer is designed especially for you. Our Mercedes-Benz specialists can provide the professional, transparent and expert advice that you need to make an informed decision and choose the right vehicle for you.
For maintenance and repairs, our Parts and Service departments are committed to providing unparalleled service – day in and day out. You can schedule an appointment for service from the comfort of your home via telephone or through our website. We have worked hard to earn our stellar reputation for providing quality products and even better service. Mercedes-Benz Durham is conveniently located at 250 Thickson Road South – just 20 minutes east of the Don Valley Parkway and 401 Highway.
Come and visit us today! Mercedes-Benz Durham – where our employees are Driven To Delight.
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(905) 666-8805
Call Now250 Thickson Road South • Whitby, ON L1N 9Z1
Get DirectionsToday's Hours:
Open Today Sales: 9am-8pm
Open Today Service: 7:30am-5pm
Open Today Parts: 8am-5pm
Mercedes-Benz Durham
Phone: (905) 666-8805
http://maps.google.com/?q=250%20Thickson%20Road%20South%2C%20Whitby%2C%20ON%20L1N%209Z1