I visited the parts department not knowing that they were aboyt to close. The staff was very polite and eager to help. Not pushy and making sure that I got the right product. Answering my questions and double checking everything. I enjoyed my interaction with Rob. Highly recommended!
I recently purchased a 2020 GLE 450 from the Durham Mercedes Benz location. The service was excellent. Behrooz Liaghati is by far the best sales rep I have dealt with in alI of my vehicle purchases. He was responsive, friendly, knowledgeable and made me feel like I was highly valued. I would definitely refer Behrooz to anyone looking to purchase a Mercedes.
I would like to thank Shash Mistry for helping me with my warranty claim on brake parts. He made the process simple and easy. *****(posted 3 years ago)This is the second time we bought a car from Kashif Babar. We felt we were treated like friends, not as clients. His professionalism was exceptional; he is highly knowledgeable about the car that we were buying. My wife and I were extremely satisfied with the assistance he gave us in selecting the car of our choice. We highly recommend Kashif as the person to go to.
Took my car to replace the parking break assembly, people were very friendly, got a warm welcome from the receptionist to the warranty administrator till the service advisor The issue was repaired . So happy with the service.
Had a very pleasant experience with our purchase. Simply THE BEST among all dealerships we've dealt with. Billy Leung went to great lengths to find us the perfect car. Very knowledgeable, was able to answer to all our questions and address our concerns clearly and promptly. The surprise unveiling event at the end made the whole experience much, much more special. Highly recommend Billy and this dealership for anyone who are thinking about getting a Mercedes
I recently purchased 2 vehicles at Mercedes Benz Durham. All the accolades to all at this dealership. Very approachable from all aspects. Great people in the service department, Ivan, Carmen, and Yann in management are wonderful individuals. My sales rep, Chris Merteens is an absolute gentleman. The reception staff are tremendous. From the moment I walked into the dealership, I felt that they all strived to make my experience the absolute best they could. They succeeded. I can’t thank them enough. If you’re looking for a Mercedes, you needn’t look past here. They bend over backwards to keep ...