Customer Testimonials

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DealerRater Sep 17, 2020

A person who has emerged as “outstanding” when purchasing my new A250 a month ago was Silvina Pica. She was super knowledgeable about the product, personable, assertive and very professional. Thank you Silvina for a "Great service" once again.

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Google Sep 15, 2020

Hi,We were there just to look but did not expect to buy a car..We wanted to thank him and his management team that now we are Proud owners on a very nice car and we are more than satisfied.. It's been more than a half year with this vehicle and it is solid as a rock!Thank you again !!! You Rock!JP

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Google Sep 14, 2020

This dealership is great...been dealing with Kashif for just over a year now and have purchased two vehicles so far. His customer service is above and beyond, very knowledgeable and great sense of humour. Keep up the great work and excellent service!

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Google Sep 9, 2020

The Saleswoman Silvina was stellar and awesome to deal with and would recommend her highly for any new or used Mercedes Lease or Purcahse.

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Google Sep 5, 2020

If you are reading this either you want to put a review in for Mercedes-Benz Durham or you are going to be visiting the dealership soon for your own vehicle purchase. Well look no further. Go see Avi Williams. Avi was my salesperson who helped me with the purchase of my first Mercedes Benz two months ago. I am glad I purchased it because I love that car!It has been a dream of mines to own a Benz for a long time and I did not think it was going to happen in 2020. I had set a goal purchase ...

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Google Sep 5, 2020

Mercedes Benz Durham is a great showroom filled with different kinds of vehicle selection. I got the exact car I was looking for with ease. What impressed me most was the level of service they provided. In particular, Avi Williams (sales rep) is the person I was talking to when I was buying the car. He took the best possible care of me, made sure I was getting exactly what I wanted. I’m more than satisfied with the deal I got. He’s an incredibly down to earth guy who genuinely wants the best for you. I’d highly ...

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Google Aug 31, 2020

Another great experience dealing with Silvina at Mercedes Benz Durham! She worked through many different options with us to make sure we were getting the right vehicle to meet our needs. She’s always very fair and professional and treats you like family. I don’t think twice about referring family and friends to her and I would highly recommend dealing with her if your in the market for a Mercedes. Thanks again Silvina!

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Google Aug 31, 2020

Silvina is the best sales person, very professional, helpful and knowledgeable and made an effort about every thing great service always, my sister bought a car from her and now it is my turn buying from Silvina and this dealer 100% recommended

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Google Aug 30, 2020

Best dealer to buy Mercedes from. Silvina Pica is amazing, very knowledgeable, kind, very helpful and friendly. Her customer service was above and beyond. Also big thanks to the general manager Ivan for the deal and service that I got. I totally recommend this dealer 100% and every dealer needs a customer service like this

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Google Aug 28, 2020

Had an issue with the check Engine Light on 2015 GLK Bluetec & was very fortunate to have Harry B. assist in resolving this issue. Problem was diagnosed very quickly & efficiently with options provided and more importantly, assisted in bringing this matter to MB Canada who also pitched in to have the problem corrected. Once again, MB Durham & more importantly, Harry B. stepped up to the plate to & helped get our beloved diesel back on the road. This our 3rd MB and with many more to follow with the service that these folks provide...

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