Once again I have to post the fact that MBD is amazing. Samson the service advisor is always ready to go above and beyond to ensure complete understanding of the need and making sure satisfaction is complete. Thank you again Samson and the MBD service team.
Thank you to Kashif Babar who was such wonderful support from the initial call to in person chat then test drive to walk us through. His Knowledge and his personality help us to make a decision.
Thank you Sean Lee and Samson Lopez for your patience and excellent service last week!Samson, the follow up call was really appreciated too! Now that’s customer service!
Leo Zhang was our sales representative. He was amazing. First day we went into the dealer he answered all of our questions and was very nice. Since we weren’t sure about buying the car he gave us a follow up call the next day and reply to all of my emails. Once we made the decision Leo made everything really easy for us.If you are thinking about buying or leasing a Mercedes I truly recommend that you look for Leo he is the best.
One of the best dealership in town, Staff there are friendly and knowledgeable. Went there at the end of March , talked to Leo, amazed by this professionalism, asked a lot of questions, Leo answered all of my questions also provided pro tips.Tested the GLC coupe with him , love it, got decent deal, signed and picked up my car the following week. This is the experiences and services that you should received. No BS no nothing. Will definitely recommend him to all my fs whos looking for MB.
I have the best possible experience while purchesed my last vehicle from this dealership. Denise Ball wrapped our vehicle with a red cloth and handed it over to us in the most honourable way! I never has such pleasent car purchasing experience in the past. In addition, she helped us to choose the right vehicle based on our use and expectations. I would like to thank the finance manager Kelly Cottle for his honest and professional advice when buying our vehicle. I strongly recommend this dealership.
Buying our First Mercedes C class was the best experience you can have at a dealer. Chris Meertins was by far the most professional person we have met. Chris took his time to ensure we understood all. The day we picked up our Mercedes it was not only an experience but an event, as the unveiled our car for delivery, now that is class A all the way. Chris knows how to address the customer needs, he is thorough and proficient in his delivery, takes his time to explain and asks the right questions. Durham Mercedes Benz is outstanding as a dealer, Great team and rest assured Chris will soon be involved in our next Mercedes. Mohsen Hossein, thank you for meeting with us, you have a real gem there, please give him a great pat on the back.Carlo & Mona RacoCourtice
The Mercedes Benz Durham group have been always at the top of their game, from the professionalism of the service team to the very admirable service of my sales rep mr. Kashif Babar , i have now taken delivery of four vehicles since 2010 and i have not had a single regret.Chris Maingot