• Mercedes-Benz
    Roadside Assistance

    Direct phone number: 1-800-387-0100

What to do in the event of a collision

A quick reference guide to safety, Approved Collision Centres and your rights.

If you are involved in an accident or collision:
•First, check for injuries. If required, call 911 or police. Your safety and the safety of others should be your number one concern, It’s ours, too
• Be sure you and others are a safe distance from traffic. Do not stand In the roadway or linger in front of your vehicle – or you could have a second accident.
• You may be asked to show your licence, registration and proof of Insurance by the police on scene or by the other party.
• Try not to discuss details of the accident with anyone other than the police and your insurance agent. Write them down instead. You can use the attached form to take notes.

Call Mercedes-Benz Roadside Assistance:

1-800-387-0100

 

Mercedes-Benz Approved Collision Centres

By choosing a Mercedes-Benz Approved Collision Centre – Weston MB Collision Centre – you will know that your Mercedes-Benz has been expertly repaired and returned to the exacting standards to which it was built.

 

Weston MB Collision

Pure Precision. Trusted Excellence.

108 Toryork Drive

Toronto, ON M9L 1X6

(416) 740-8790

https://www.westonmb.com/

[email protected]

 

We are committed to making the overall ownership experience of a Mercedes-Benz vehicle the best in the automotive industry. The Mercedes-Benz Canada Roadside Assistance Program is an integral part of this commitment. Beyond the services and assistance provided through our dealer network, Mercedes-Benz Canada has a nationwide auxiliary support network with the sole purpose of providing Mercedes-Benz owners with peace of mind wherever and whenever they need it. Emergency Roadside Assistance is available virtually anywhere in Canada or the continental United States.

 

For either Emergency Roadside Assistance or Emergency Roadside Repair Service, the vehicle identification number (VIN) will be required at the time of the initial call. (Example of VIN: WDBAA23C4MB567890. The last eight digits MB567890 are required to identify the vehicle records.)

 

The VIN is easy to find and is located on the automobile registration, on the dashboard viewed from outside the front of the windshield on the drivers side, or below the door latch on the drivers-side door pillar. This last eight digits of this number are needed to access customer records.

 

Mercedes-Benz Durham 43.8740332, -78.9083377.