Service a Mercedes

Our investment in your vehicle extends well beyond the showroom floor.

When its time to repair or service a Mercedes, it’s essential to visit our Service department and have a qualified, factory-trained technician inspect and service your vehicle. Our team only uses genuine OEM parts and recommended fluids to ensure your vehicle continues performing at its best and that its safe for the Toronto roads. Whether you’re visiting our service centre for general repairs or routine maintenance or our Mercedes collision centre or Mercedes body shop following an accident or collision, you can rest assured that your vehicle is in excellent hands.


You’re not just getting a routine oil change. When you service a Mercedes, our factory-trained technicians will inspect each key components of your vehicle throughout the engine compartment, interior, exterior, underside, wheels, brakes, and trunk. Depending on your vehicle’s specified interval, further services will be needed, such as replacing your air filter, fuel filter, coolant, or transmission fluid. Refer to your vehicle’s owner’s manual for additional information on the services needed. Be sure to get yourself familiar with Mercedes-Me connect app, which will help you monitor your vehicle and also provide assistance, should you need it.

Prepaid Maintenance

Drive with confidence on the Oshawa roads knowing that your scheduled maintenance is taken care of right from the start. Prepaid maintenance offers additional savings compared to pay-as-you-go and is available for most Mercedes-Benz models at the time of purchase or any time before the first scheduled maintenance visit.

Mercedes-Benz Prepaid Maintenance offers further peace of mind: your vehicle’s factory scheduled maintenance will be followed, its warranty maintained, and all work will be performed by one of our highly-skilled technicians using the latest diagnostic tools and Mercedes-Benz genuine parts.

Extended Limited Warranty

Your Mercedes-Benz is engineered to bring you years of driving pleasure on the Markham roads. With this in mind, if you plan to drive your vehicle beyond its four-year/80,000 km new vehicle warranty, then a Mercedes-Benz Extended Limited Warranty might be right for you.

Extended coverage is available for up to seven years or up to a 160,000 km maximum, whichever comes first. If you change your mind and decide to sell or trade-in your vehicle during this period, an Extended Limited Warranty can help retain and increase the resale value of your Mercedes-Benz.

Minor Repairs

In many cases, minor damage to your vehicle can be fixed with very little fuss – and without replacing entire parts. With Mercedes-Benz Small Repair, we offer you the opportunity to quickly eliminate smaller dents in the sheet metal panel, cracks in the windshield or damage to the bumper quickly and to Mercedes-Benz standards*.

*Small Repairs are assessed on a case by case basis. Please speak to your Service Advisor for details.

Service Info

Phone Number:Service Hours:
  • Mon - Fri8:00 AM - 5:00 PM
    (Saturday and Sunday: Closed)
  • Sat - SunClosed

Recall Information

At Mercedes-Benz Durham, your safety is our priority, and we are committed to keeping you informed about any applicable Canadian recall campaigns that may include your vehicle.
Simply click the link below, enter your 17-digit Vehicle Identification Number (VIN) to see the most complete and up-to-date information on current or previous recalls. This resource is always available to you. It does not provide recall information for non-Canadian vehicles.

Recall Status

Mercedes-Benz Durham 43.8740332, -78.9083377.